Thalia Navia

RESEARCH ACCOUNT MANAGER

Thalia’s experience and passion for showing how tourism development can positively impact a destination drives her work as a Research Account Manager for MMGY Travel Intelligence. With a specialism in sustainable tourism development, she also focuses on providing insights to clients that will protect and preserve their destination for years to come. Acting as the primary contact for clients and internal teams, she manages relationships, budgets and receivables, ensuring best-in-class quality and on-time delivery of all scoped work. Thalia serves as a senior analyst for research projects and tests hypotheses, analyzes data and translates it into strategic recommendations. Her expertise was vital in the creation and production of MMGY Global’s 2023 Portrait of Asian International Travelers, a first-of-its-kind report.